Shipping and Return Policy
Thank you for shopping with MaxfloMotorsport. Below you'll find details on how we handle shipping, delivery, returns, and exchanges.
🚚 Shipping Policy
Order Processing
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Orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive an order confirmation email and a separate email with tracking information once your order ships.
Shipping Methods & Rates
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We offer standard and expedited shipping options at checkout.
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Shipping rates are calculated based on your location and selected service.
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Free shipping may be available on qualifying orders or promotions.
Delivery Times
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Domestic (within [your country]): 3–7 business days.
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International: 7–21 business days depending on customs and carrier delays.
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Delivery estimates do not include order processing time.
Customs & Import Taxes (International Orders)
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Buyers are responsible for any customs and import taxes that may apply. MaxfloMotorsport is not responsible for delays due to customs.
🔁 Return & Exchange Policy
Return Eligibility
We want you to be 100% satisfied with your purchase. You may return eligible items within 30 days of delivery if:
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The item is unused, uninstalled, and in its original packaging.
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The item is not a custom, clearance, or electrical item (which are non-returnable unless defective).
How to Start a Return
To request a return, email us at support@maxflomotorsport.com with your order number and reason for return. Once approved, we’ll provide instructions and a return shipping address.
Return Shipping Costs
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If the return is due to our error (e.g., wrong or defective item), we’ll cover the return shipping.
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For other returns, customers are responsible for return shipping costs.
Refunds
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Once we receive and inspect your return, we’ll notify you of your refund status.
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Approved refunds will be processed back to your original payment method within 5–10 business days.
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Shipping fees are non-refundable, except in cases of our error.
🔄 Exchanges
Need a different size, fitment, or item? Contact us and we’ll help you process an exchange, subject to product availability and our return conditions.
❗ Important Notes
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Please ensure fitment and compatibility before purchasing. If unsure, contact us for support.
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Damaged or missing items must be reported within 3 days of delivery with photos.
📞 Questions?
If you need help with your order, contact us anytime:
Email: support@maxflomotorsport.com